Leading Remote & Hybrid Teams
Overview
Remote and hybrid work is now normal, but leading a team you rarely see requires new habits. This course covers how to build trust at a distance, communicate clearly across channels, manage performance by outcomes, keep people connected and engaged, and avoid burnout.
Who should attend
Managers and team leaders of remote, hybrid or geographically dispersed teams.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Understand the dynamics of remote and hybrid teams
- Build trust and connection at a distance
- Choose the right communication channels and routines
- Manage performance by outcomes
- Support wellbeing and prevent burnout
Course outline
Day 1The Remote and Hybrid Workplace
- Models of hybrid work
- Benefits and challenges
- What changes for leaders
- Team assessment
- Discussion
Day 2Trust and Connection
- Building trust remotely
- Onboarding at a distance
- Team rituals
- Inclusion of remote members
- Activity
Day 3Communication
- Choosing channels
- Effective virtual meetings
- Written communication
- Time zones and availability
- Meeting practice
Day 4Performance by Outcomes
- Setting clear outcomes
- Tracking progress
- Feedback at a distance
- Collaboration tools
- Case study
Day 5Wellbeing and Sustainability
- Signs of burnout
- Boundaries and flexibility
- Supporting wellbeing
- Team agreements
- Action plan
