Insurance Management
Overview
Insurance companies and corporate insurance buyers both need a solid understanding of how insurance works. This course covers insurance principles, main product lines, underwriting, claims management, reinsurance and the regulation of the insurance sector.
Who should attend
Insurance company staff, corporate risk and insurance managers, brokers, and regulators.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Explain the principles of insurance
- Describe main life and non-life products
- Understand underwriting and pricing
- Manage claims efficiently and fairly
- Understand reinsurance and insurance regulation
Course outline
Day 1Insurance Principles
- Risk and insurance
- Utmost good faith and indemnity
- Insurance market structure
- Takaful
- Discussion
Day 2Products
- Property and engineering
- Motor and liability
- Life and health
- Specialty lines
- Product review
Day 3Underwriting
- Risk assessment
- Pricing basics
- Policy terms and exclusions
- Underwriting guidelines
- Exercise
Day 4Claims
- Claims process
- Loss adjusting
- Fraud in claims
- Customer experience
- Case study
Day 5Reinsurance and Regulation
- Reinsurance types
- Solvency and capital
- Regulatory oversight
- Corporate insurance programmes
- Action plan
