Emotional Intelligence in Leadership

Overview

Emotional intelligence is often what separates good leaders from great ones. This course develops self-awareness, self-management, empathy and relationship skills, helping leaders handle pressure, read people, manage emotions in difficult situations and build stronger working relationships.

Who should attend

Managers, team leaders, and professionals in roles that require strong interpersonal skills.

Training methodology

Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.

Objectives

By the end of this course, participants will be able to:

• Explain the components of emotional intelligence
• Increase self-awareness of emotions and triggers
• Manage emotions and stress under pressure
• Show empathy and read others accurately
• Use emotional intelligence to lead and influence

Course outline

Dates and fees