training@british-skills.co.uk+447700100602www.british-skills.co.ukBRT Skills Training FZCO, IFZA, Dubai Silicon Oasis, Dubai, United Arab EmiratesIssued: 3 November 2026
AI, Data & Digital Transformation
Leading Digital Transformation
Course codeAIX-DTX-001
Duration5 days
LanguageEnglish or Arabic
Subject areaAI, Data & Digital Transformation
Overview
Digital transformation is about changing how an organisation creates value, not just buying new technology. This course helps leaders define a digital vision, redesign customer journeys and operations, build digital capabilities and lead the organisational change that transformation requires.
Who should attend
Senior managers, digital and IT leaders, transformation office staff, and department heads.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Explain what digital transformation means for their organisation
- Define a digital vision and priorities
- Redesign customer journeys and processes digitally
- Build the capabilities and culture for digital
- Govern and measure the transformation
Course outline
Day 1Digital Disruption
- Digital economy trends
- Disrupted industries
- Digital maturity
- Lessons from transformations
- Self-assessment
Day 2Digital Vision and Strategy
- Digital vision
- Choosing priorities
- Business model innovation
- Digital roadmap
- Strategy workshop
Day 3Customers and Operations
- Customer journey redesign
- Digital channels
- Process digitisation
- Data and automation
- Case study
Day 4Capabilities and Culture
- Digital skills
- Agile ways of working
- Technology platforms
- Partnerships and ecosystems
- Workshop
Day 5Leading Transformation
- Transformation governance
- Funding and value tracking
- Change and communication
- Measuring progress
- Action plan
Upcoming dates and fees
| Dates | Venue | Fee |
|---|---|---|
| 7–11 December 2026 | Paris | £4,950 per delegate |
| 8–12 March 2027 | Bangkok | £4,250 per delegate |
| 17–21 May 2027 | London | £4,950 per delegate |
More dates and online registration: www.british-skills.co.uk/training-course/leading-digital-transformation