HR Policies & Procedures
Overview
Clear HR policies protect both the organisation and its employees. Without them, managers make inconsistent decisions, similar cases are treated differently and small issues turn into grievances or legal disputes. Many organisations have policies that are outdated, written in unclear legal language or simply not known by the managers who are expected to apply them, which creates risk and undermines trust.
This course shows how to draft, review and implement HR policies and procedures that are lawful, practical and easy to use. Participants work through core policies, from recruitment, leave and performance to conduct, discipline and grievances, and practise writing in plain language. They also plan approval, communication and manager training, and learn how to audit compliance and keep policies up to date.
Who should attend
HR managers and officers, HR policy and compliance specialists, legal affairs staff, and managers in ministries, public bodies and companies responsible for people management.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Identify the HR policies an organisation needs
- Draft policies and procedures in clear, usable language
- Align policies with labour law and organisational values
- Plan approval, communication and training for new policies
- Monitor compliance and review policies regularly
Course outline
- Policies, procedures and guidelines: key differences
- Building a complete HR policy framework
- Legal and regulatory drivers for HR policies
- Linking policies to organisational values and strategy
- Common policy gaps and the risks they create
- Review: assess your current HR policies
- A standard structure for every HR policy
- Writing policies in plain, unambiguous language
- Defining scope, roles and approval authority
- Designing forms and supporting documents that work
- Testing a draft policy with real cases
- Workshop: draft a complete HR policy
- Recruitment, selection and fair appointment rules
- Probation periods and employment contract terms
- Working hours, leave entitlements and absence management
- Performance management and staff development policies
- Pay, allowances and benefits policy essentials
- Exercise: review and improve a leave policy
- Writing a practical code of conduct
- Steps in a fair disciplinary procedure
- Designing an effective grievance procedure
- Conducting investigations and fair hearings
- Keeping records and protecting confidentiality
- Role-play: handling a disciplinary meeting
- Approval routes and version control for policies
- Communicating new policies to all staff
- Training managers to apply policies consistently
- Auditing compliance and closing the gaps
- Running a regular policy review cycle
- Build your HR policy action plan
Upcoming dates and fees
No public dates are scheduled for this course at the moment. It can be delivered in-house for your team at your premises or in a city of your choice, or scheduled on request in London, Dubai or Istanbul. Contact us for dates and fees.
training@british-skills.co.uk · +447700100602 · www.british-skills.co.uk/training-course/hr-policies-procedures