training@british-skills.co.uk+447700100602www.british-skills.co.ukBRT Skills Training FZCO, IFZA, Dubai Silicon Oasis, Dubai, United Arab EmiratesIssued: 2 November 2026
AI, Data & Digital Transformation
Designing AI-Enabled Workflows
Course codeAIX-AUT-002
Duration5 days
LanguageEnglish or Arabic
Subject areaAI, Data & Digital Transformation
Overview
Adding AI to a broken process only makes mistakes faster. This course teaches participants to redesign workflows from the start, deciding which steps people should keep, which AI can support, and how information, approvals and quality checks should move through the new process.
Who should attend
Process owners, operations and quality managers, business analysts, and transformation team members.
Training methodology
Interactive presentations, live demonstrations of AI tools, hands-on exercises using participants' own work examples, case studies, group discussion, and a personal action plan.
Objectives
By the end of this course, participants will be able to:
- Analyse current workflows and their pain points
- Decide the right split between people and AI
- Design AI-enabled workflows with clear controls
- Prototype and test new workflows
- Plan the transition to the new way of working
Course outline
Day 1Understanding the Current Workflow
- Process mapping refresher
- Finding bottlenecks and waste
- Data and decision points
- Mapping exercise
- Customer and staff perspectives
- Measuring current performance
Day 2People and AI
- Tasks AI supports well
- Tasks that need human judgement
- Designing collaboration points
- Allocation exercise
- Accountability for AI-assisted steps
- Skills needed in the new workflow
Day 3Designing the New Workflow
- Future-state design
- Controls, approvals and quality checks
- Handling exceptions
- Design workshop
- Information flow and records
- Peer review of designs
Day 4Prototyping and Testing
- Low-cost prototyping
- User testing
- Measuring before and after
- Refining the design
- Pilot planning
- Risk check
Day 5Transition and Adoption
- Training and documentation
- Roles and responsibilities
- Continuous improvement
- Implementation plan
- Monitoring the new workflow
- Final presentations
Upcoming dates and fees
| Dates | Venue | Fee |
|---|---|---|
| 25–29 January 2027 | Madrid | £4,750 per delegate |
| 5–9 April 2027 | Online | £2,450 per delegate |
| 14–18 June 2027 | London | £4,950 per delegate |
More dates and online registration: www.british-skills.co.uk/training-course/designing-ai-enabled-workflows