training@british-skills.co.uk+447700100602www.british-skills.co.ukBRT Skills Training FZCO, IFZA, Dubai Silicon Oasis, Dubai, United Arab EmiratesIssued: 2 November 2026
Leadership, Strategy & Governance
Delegation, Accountability & Performance
Course codeLDR-MGT-009
Duration5 days
LanguageEnglish or Arabic
Subject areaLeadership, Strategy & Governance
Overview
Effective delegation and clear accountability are what allow managers to multiply their impact. This course shows how to delegate the right tasks to the right people, set clear performance expectations, follow up without micromanaging and hold people accountable fairly and consistently.
Who should attend
Managers, team leaders, and supervisors who want to develop their teams and free time for higher-value work.
Training methodology
Interactive presentations, practical exercises, case studies, group discussions, role-plays where relevant, and a personal action plan that participants apply in their own work.
Objectives
By the end of this course, participants will be able to:
- Decide what, when and to whom to delegate
- Delegate with clear outcomes, authority and limits
- Set performance goals and expectations
- Follow up and support without micromanaging
- Hold accountability conversations constructively
Course outline
Day 1Why Delegation Matters
- Benefits of delegation
- Barriers to delegating
- Delegation versus dumping
- Assessing your delegation
- Discussion
Day 2Delegating Well
- Choosing tasks and people
- Levels of delegation
- Briefing for success
- Authority and resources
- Delegation practice
Day 3Performance Expectations
- SMART goals
- Standards and measures
- Linking goals to strategy
- Documenting expectations
- Goal-setting exercise
Day 4Follow-up and Support
- Check-in rhythms
- Avoiding micromanagement
- Coaching during delegation
- When things go wrong
- Case study
Day 5Accountability
- Accountability conversations
- Consequences and recognition
- Fairness and consistency
- Building an accountable culture
- Personal plan
Upcoming dates and fees
| Dates | Venue | Fee |
|---|---|---|
| 18–22 January 2027 | London | £4,950 per delegate |
| 22–26 March 2027 | Vienna | £4,950 per delegate |
| 31 May – 4 June 2027 | Singapore | £4,950 per delegate |
More dates and online registration: www.british-skills.co.uk/training-course/delegation-accountability-performance